Monitoring - A fix has been implemented and we are monitoring the results.

If you continue to experience issues booting your computer, please submit a help ticket at go.lehigh.edu/comp, call the LTS Help Desk at (610) 758-4357, or email helpdesk@lehigh.edu.

Jul 10, 2025 - 16:30 EDT
Investigating - At approximately 8:00 a.m. today, July 9, Library and Technology Services (LTS) began receiving reports of long delays (of up to 45 minutes) in booting up Windows systems on campus. It appears that once the reboot completes, the system is stable, so our recommendation at this point is to wait until the boot completes.

If the slowness does not resolve, please submit a help ticket at go.lehigh.edu/comp.

We are actively investigating the issue and will provide updates on the LTS Status page as more information becomes available.

For questions or assistance, please email the LTS Help Desk at helpdesk@lehigh.edu.

Jul 09, 2025 - 10:09 EDT

About This Site

Welcome to the Lehigh University Library & Technology Services Status Page.

Report an issue by submitting an LTS Help request: https://help.lehigh.edu

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The Perch Operational
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Firstup Partner API Operational
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Firstup Partner API Operational
Firstup Connect Operational
Zoom Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Unresolved incident: Boot up issue affecting some Windows users.

Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.